Privacy Policy

Introduction

This privacy policy explains how Haavn Ltd ("we", "us", "our") collects, uses, and protects your personal data when you visit our website. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Haavn Ltd is registered in England and Wales under Company No. 16391235. Our registered address is Vox Studios, 1-45 Durham Street, London, SE11 5JH.

For questions about this policy or your personal data, contact us at mary@haavn.ai.

What data we collect

When you visit our website, we collect the following data through our analytics platform:

• Page views and navigation paths
• Device type and screen resolution
• Browser type and version
• Approximate geographic location (derived from IP address, which is not stored in full)
• Session duration and interaction data
• Referring website or source

We do not collect names, email addresses, or other directly identifying information through analytics. If you contact us via email or a contact form, we will process the information you provide to respond to your enquiry.

How we collect data

We use PostHog, a self-hosted analytics platform, to collect website usage data. PostHog uses cookies and similar technologies to gather this information. All analytics data is processed on infrastructure we control.

Legal basis for processing

We process analytics data under the legal basis of legitimate interests (Article 6(1)(f) UK GDPR). Our legitimate interest is to understand how visitors use our website so we can improve its content, performance, and user experience. We have assessed that this processing does not override your rights and freedoms, given the limited and non-identifying nature of the data collected.

Cookies

Our website uses the following types of cookies:

Essential cookies are required for the website to function correctly. These cannot be disabled.

Analytics cookies are set by PostHog to collect anonymous usage data. These cookies help us understand how visitors interact with our website. You can opt out of analytics cookies through your browser settings or by using a cookie management tool.

Data retention

Analytics data is retained for 12 months from the date of collection, after which it is automatically deleted. If you contact us directly, we retain your correspondence for as long as necessary to address your enquiry and for our legitimate business records, typically no longer than 24 months.

Data sharing

We do not sell your personal data. We do not share analytics data with third parties for marketing purposes. Data may be shared with service providers who assist in operating our website, subject to appropriate data processing agreements.

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can request that we correct inaccurate personal data.
• Right to erasure — You can request that we delete your personal data where there is no compelling reason for continued processing.
• Right to data portability — You can request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object — You can object to processing based on legitimate interests.
• Right to restriction — You can request that we restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, contact us at mary@haavn.ai. We will respond to your request within one month.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: ico.org.uk Telephone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: April 2026